Author: Marcel Nahtigal

I work for Eurosender.
Things to know about courier services
|

Courier Services | What Do I Need to Know?

Courier companies have some regulations when it comes to shipping different items. Meaning, you cannot book a standard shipping service for every parcel. You may also be interested in: Can I select a specific time-frame when ordering a standard courier service? Usually, arranging a specific time within the standard courier service is not an option….

parcel arrived open

Why Did My Parcel Arrive Opened (and Resealed)?

Have you ever received a package that has been opened and resealed? Or have you received a parcel with missing goods? Even though these are unusual situations, it is understandable that the receiver may wonder what happened during transit. In this article, we gathered some of the main reasons why a parcel can arrive open…

inviare oggetti vietati

Shipping Prohibited Items With Couriers – What Are the Consequences?

Shippers sometimes wonder if DHL, or other couriers, open packages to scan them for drugs and other prohibited items. Logistics companies and some countries impose specific regulations when shipping such prohibited items with courier services. If you are shipping within the European Union, the courier driver will most likely not check the content of the…

unknown address

What Does the Status “Unknown Recipient” Mean?

While monitoring the progress of your shipment in the tracking system of the courier company, you might come across a status called “unknown address”, “unknown recipient”, “addressee unknown” or “return non-deliverable”. This means that the courier has already tried to deliver your shipment, but the shipping address was incomplete or incorrect. Depending on the shipping…

Sign proof of delivery

What Is the Proof of Delivery (POD) and When Do I Sign It?

You have just received your package and cannot wait to open it and sign immediately whatever the courier driver hands you. However, you should check the content of the package before you sign anything. You may not think so, but this is an essential document serving to prove the condition you have received your package….

trasporto multimodale

Unimodal, Multimodal and Intermodal Shipping Explained

When organising a shipment of goods, one can choose from several different routes and types of transport available. The best service can be evaluated according to the total costs, duration of transport, logistics efforts or environmental impact. Moreover, it is possible to use a single type of transport or to combine different modes of transport…

Can't track a package

Why Can’t I Track My Package?

You have made an order and received a tracking number, but yet you wonder “Why can’t I track my package”? You might think that the tracking number does not work, but it is not necessarily the case. Many users encounter parcel tracking issues, and there are several reasons why this might happen. When the tracking…

Eurosender_Kaja-Karba
|

How Did I, as an Expat, Solve My Shipping Issue? | Kaja Karba’s Story

Moving abroad is a new experience on its own but having to move all of your belongings to another place is quite an adventure. Is it an adventure or more of a challenge though? ” For me, it was both”- Kaja Karba is remembering and sharing her experience. Kaja Karba’s shipping testimonial The challenge Moving…

como rastrear un envío sin número de seguimiento

How to Track a Package Without a Tracking Number?

If you are awaiting your package and want to track it but cannot find the assigned tracking number, continue reading, as, in this article, you will get the solution on how to track a package without a tracking number! You may be interested in: Even though most tracking tools will not allow you to track…

What Is a TIR Carnet?

What Is a TIR Carnet?

You have certainly noticed a TIR sign on some trucks. Then you must be wondering what this abbreviation stands for. It originates from the French expression “Transports Internationaux Routiers”, which means International Road Transport in English. You may want to read about: The blue TIR plate on a vehicle means that the transport operator is…