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Locating

5 most common reasons why couriers cannot locate the address

TL;DR Common reasons why couriers cannot locate the address What is more annoying than a failed delivery of your shipping? Even though this rarely occurs, nobody wants to experience this situation. There are several reasons that couriers cannot locate the address. When this for whatever reason happens, you will get an email with the status…

Packing materials

What to expect: do couriers bring boxes for packing?

TL;DR When you want to send any of your possessions or any item, be it internationally or domestically, how do you prepare your shipment is key to successful delivery. You want to make sure your items arrive safely to their destination, so you have read our guide to properly prepare a shipment and you are…

nomi etichetta di spedizione

Why Is the Recipient’s Name Important for the Shipping Label?

TL;DR Shipping labels are rather crucial in the shipping process. Without them, the courier driver will not be able to deliver the parcel to its destination. But why is the name on the shipping label of the recipient such an essential factor in the shipping process? When shipping, the courier, or a parcel broker, will…

Courier call

Will the courier driver call before parcel pick-up and delivery?

TL;DR You have just placed an order and stressed how important it is that the courier driver will call before parcel pick-up and delivery. Then you ask yourself if you can really expect a phone call? In many cases, drivers do call their customer. However, we cannot guarantee you a phone call on either occasion…

Parcel Marked Delivered but it Was not Received

Parcel Marked Delivered but it was not Received

TL;DR Was your parcel marked as delivered but not received? Certainly, courier companies work hard to make sure that the parcels arrive safely on time. Sometimes though, the tracking system may show that your parcel says delivered but not received when, in fact, you don’t have it. In most cases, the wrong information is displayed…

courrier service

Uncollected Shipment. What are the Reasons?

TL;DR Reasons for an uncollected shipment Even though courier companies have generally a high success rate, occasionally things can go wrong. In the world of logistics, there are many situations that can lead to an uncollected shipment. If the courier didn’t turn out on the date that you selected for the pick-up your parcel, read…