TL;DR One unpleasant thing to hear when you expect a package would be, “The courier returned the parcel to the shipper.” There are several reasons why would the courier return the box to the shipper, and we are here to state some possible scenarios. Read more about: Some of the following situations are recoverable, but…
Have you ever received a package that has been opened and resealed? Or have you received a parcel with missing goods? Even though these are unusual situations, it is understandable that the receiver may wonder what happened during transit. In this article, we gathered some of the main reasons why a parcel can arrive open…
You have made an order and received a tracking number, but yet you wonder “Why can’t I track my package”? You might think that the tracking number does not work, but it is not necessarily the case. Many users encounter parcel tracking issues, and there are several reasons why this might happen. When the tracking…
TL;DR Was your parcel marked as delivered but not received? Certainly, courier companies work hard to make sure that the parcels arrive safely on time. Sometimes though, the tracking system may show that your parcel says delivered but not received when, in fact, you don’t have it. In most cases, the wrong information is displayed…
TL;DR Reasons for an uncollected shipment Even though courier companies have generally a high success rate, occasionally things can go wrong. In the world of logistics, there are many situations that can lead to an uncollected shipment. If the courier didn’t turn out on the date that you selected for the pick-up your parcel, read…
TL;DR Have you ever encountered the situation when you were waiting at home for the courier driver, just for him to arrive and refuse the parcel? No matter if you are a regular or a one-time shipper, you might have already found yourself in a situation when the courier refused to collect the parcel. Most…
TL;DR The pick-up request is cancelled but I didn’t cancel it. What could’ve happened and what should I do? Imagine this scenario: you booked shipping services to send a parcel to another country, prepared the shipment for pickup and you are now waiting for the courier driver to come and collect it.. Read more about:…
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