damaged parcel

parcel arrived open

Why Did My Parcel Arrive Opened (and Resealed)?

Have you ever received a package that has been opened and resealed? Or have you received a parcel with missing goods? Even though these are unusual situations, it is understandable that the receiver may wonder what happened during transit. In this article, we gathered some of the main reasons why a parcel can arrive open…

Sign proof of delivery

What Is the Proof of Delivery (POD) and When Do I Sign It?

You have just received your package and cannot wait to open it and sign immediately whatever the courier driver hands you. However, you should check the content of the package before you sign anything. You may not think so, but this is an essential document serving to prove the condition you have received your package….

Parcel delivery confirmation

The Importance of a Package Delivery Confirmation

TL;DR First things first. If we try a simple definition, a package delivery confirmation is a receipt or an email you receive from the logistics provider, informing you that your shipment has reached its final destination. Sometimes, when using the services of a parcel or freight broker, or when shopping online from different e-commerces, you…