How to Cancel a Parcel Delivery
Need to cancel or postpone the parcel delivery you had booked? Find out when you can stop a courier delivery and how cancellation works at Eurosender.
shipping guide
Eurosender Answers Your Shipping Questions
Have you got any doubts about how couriers and delivery services work? We explain it all! Book a delivery with us, and we will help you from start to finish.
Eurosender Delivery Guides
Need any help organising a courier delivery with Eurosender? Our guides will clear all the questions you may have.
How to Transport a Car Battery
TL;DR Transporting a car battery can be tricky and it is essential to know the regulations and conditions to get a car battery delivered to a recycling site. When organising a move or a relocation, you may wonder how to ship a car battery to your new address. Learn how to pack a car battery…
Shipping a lost wallet back to the owner
Check what to do if you found someone’s wallet and how to return it to the owner. Explore whether it is allowed to ship a wallet with cash and credit cards.
Failed Delivery Attempt. Why It Happens and What To Do
TL;DR A failed delivery attempt means that the courier driver tried to deliver a parcel to a customer, but the delivery was not successful. In most cases, you will find a note left by the driver notifying you about the attempt and the failed delivery. An attempted delivery will also be visible in the online…
The Items from My Package Are Missing. What Should I Do?
If you have received an incomplete or damaged package and some items are missing from the package, follow these instructions to find out how to report about your problem and get a reimbursement.
Transporting toxic goods – is it allowed?
TL;DR Toxic substances are chemicals that can severely affect human health and put people’s lives in danger. Given their poisonous compounds, these substances are listed in Class 6 of a wide range of materials collectively referred to as Dangerous Goods. The Toxic and Infectious Substances category, which is the Class 6 official name, includes two…
What to expect: do couriers bring boxes for packing?
TL;DR When you want to send any of your possessions or any item, be it internationally or domestically, how do you prepare your shipment is key to successful delivery. You want to make sure your items arrive safely to their destination, so you have read our guide to properly prepare a shipment and you are…