Shipping a lost wallet back to the owner
Check what to do if you found someone’s wallet and how to return it to the owner. Explore whether it is allowed to ship a wallet with cash and credit cards.
Tips & FAQ
How Do Standard Courier Services Work?
TL;DR It may seem obvious to some of us, but how do courier companies and their services work? Before booking, you should have an overview of what to expect from standard courier services. Logistics providers offer countless services that you can book from, starting from envelopes, express packages, pallets, van deliveries, etc., and as such,…
Why Was My Parcel Returned to the Shipper?
TL;DR One unpleasant thing to hear when you expect a package would be, “The courier returned the parcel to the shipper.” There are several reasons why would the courier return the box to the shipper, and we are here to state some possible scenarios. Read more about: Some of the following situations are recoverable, but…
What Does Undeliverable Shipment Held at Location Mean?
Have you found yourself in a situation where the tracking status shows that the package is undeliverable, and now you do not know what to do? There are many reasons and scenarios why could have this happened, and some you can solve it easier than others. Read and find out what are the actions to…
What Does Misrouted Parcel Mean?
A misrouted parcel is an unwanted scenario for both logistics companies on one side and individuals and businesses on the other side. Nonetheless, it is a situation that may occur. In such cases, you may wonder what does a misrouted shipment mean and how can you retrieve it back? You may also be interested in:…
Courier Services | What Do I Need to Know?
Courier companies have some regulations when it comes to shipping different items. Meaning, you cannot book a standard shipping service for every parcel. You may also be interested in: Can I select a specific time-frame when ordering a standard courier service? Usually, arranging a specific time within the standard courier service is not an option….
Why Did My Parcel Arrive Opened (and Resealed)?
Have you ever received a package that has been opened and resealed? Or have you received a parcel with missing goods? Even though these are unusual situations, it is understandable that the receiver may wonder what happened during transit. In this article, we gathered some of the main reasons why a parcel can arrive open…
Shipping Prohibited Items With Couriers – What Are the Consequences?
Shippers sometimes wonder if DHL, or other couriers, open packages to scan them for drugs and other prohibited items. Logistics companies and some countries impose specific regulations when shipping such prohibited items with courier services. If you are shipping within the European Union, the courier driver will most likely not check the content of the…
What Does the Status “Unknown Recipient” Mean?
While monitoring the progress of your shipment in the tracking system of the courier company, you might come across a status called “unknown address”, “unknown recipient”, “addressee unknown” or “return non-deliverable”. This means that the courier has already tried to deliver your shipment, but the shipping address was incomplete or incorrect. Depending on the shipping…
What Is the Proof of Delivery (POD) and When Do I Sign It?
You have just received your package and cannot wait to open it and sign immediately whatever the courier driver hands you. However, you should check the content of the package before you sign anything. You may not think so, but this is an essential document serving to prove the condition you have received your package….